Last Updated: November 25, 2025
These Terms of Service (“Terms”) form a legally binding agreement between you (“you” or “Customer”) and Roof Scout, Inc., an Idaho corporation (“Roof Scout,” “we,” “us,” or “our”). By clicking “I Agree,” creating an account, or otherwise accessing or using the Service, you agree to these Terms.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.
We may revise these Terms at any time. We will post the revised Terms on the Service and update the “Last Updated” date. Material changes will be effective 30 days after posting (or immediately if you accept them). Your continued use after any change means you accept the new Terms.
3.1 Fees are stated on our pricing page or in an applicable Order Form.
3.2 Subscriptions automatically renew for successive periods equal to the current term unless you cancel before renewal.
3.3 You authorize us (or our payment processor) to charge your chosen payment method on a recurring basis.
3.4 All fees are exclusive of taxes (you pay all applicable taxes except taxes on our income).
3.5 Payments are non-refundable except as expressly stated here or required by law.
3.6 We may increase pricing with 30 days’ notice, effective at the start of your next renewal.
3.7 You may cancel anytime; cancellation takes effect at the end of the current billing cycle. No prorated refunds unless required by law.
You may not:
5.1 You retain ownership of all content you upload, submit, or generate (“User Content”).
5.2 You grant Roof Scout, Inc. a worldwide, royalty-free, irrevocable, perpetual license to host, copy, modify, display, distribute, and create derivative works of User Content as necessary to provide the Service and improve our products (including training machine-learning models using anonymized or aggregated data).
5.3 You represent and warrant that you have all rights and consents necessary for User Content and that it complies with all applicable laws.
AI-generated measurements, reports, supplements, and recommendations are tools only. They may contain errors. You are solely responsible for verifying accuracy before presenting them to customers, insurers, or any third party
Financing options are offered directly by third-party lenders (e.g., GreenSky, Service Finance). Roof Scout, Inc. is not a lender, has no liability under those financing agreements, and may receive compensation for referrals.
The Service and all software, algorithms, trademarks, documentation, and related materials are owned by Roof Scout, Inc. or its licensors. We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to use the Service during your active subscription solely for your internal business purposes.
Your use of the Service is also governed by our Privacy Policy at https://roofscout.com/privacy-policy (incorporated here by reference). If we process personal data subject to GDPR, CCPA/CPRA, CPA, or similar laws on your behalf, our Data Processing Addendum at https://roofscout.com/dpa also applies.
Each party agrees to protect the other’s non-public information with at least the same degree of care it uses for its own similar information.
11.1 You may terminate your account at any time.
11.2 We may suspend or terminate your access immediately for breach, non-payment, or if we reasonably believe your use creates legal, security, or reputational risk.
11.3 Upon termination, your right to use the Service ceases, outstanding fees become due, and we may delete your data after 30 days (unless prohibited by law).
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE; AND (b) WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA.
You will defend, indemnify, and hold harmless Roof Scout, Inc., its officers, directors, employees, and affiliates from any third-party claims arising from your User Content, your violation of these Terms, or your use of AI-generated outputs.
You will comply with all U.S. export and sanctions laws.
These Terms are governed by the laws of the State of Idaho, without regard to conflict of law principles. Mandatory Arbitration and Class Action Waiver Any dispute arising from these Terms or the Service will be resolved exclusively through final and binding arbitration in Boise, Idaho, administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. You waive any right to a jury trial or to participate in a class action
17.1 Entire Agreement – These Terms, the Privacy Policy, and any Order Form constitute the entire agreement.
17.2 Severability – Invalid provisions will not affect the remainder.
17.3 Assignment – We may assign these Terms without your consent.
17.4 Force Majeure – Neither party is liable for delays caused by events beyond its reasonable control.
17.5 No Waiver – Failure to enforce a right does not waive it.
Roof Scout, Inc.
Email: legal@roofscout.com